Mobile Money Pin Recovery

Have you forgotten your MTN MOMO account pin or it was mistakenly blocked and you don’t know how to go about that? Please don’t panic at all because I know the stress involved when someone forgets his or her mobile money pin.Mobile Money Pin Recovery

In this article, I will show a step by step guide on how to recover your forgotten MTN MOMO pin without contacting MTN customer care line.

How To Fix Your MTN MOMO Pin

The steps I will be giving below is strictly for MTN MONO users and not only limited to MTN MONO users only.

Before you recover or reset your Mobile Money account, you have to set a recovery number first to be able to reset your MOMO pin. Here are the guidelines to follow to reset your forgotten or blocked pin;

  • Dial *170# on your mobile phone and select Option 6 (My Wallet)
  • Next, Select Option 5 (Change & Reset Pin)
  • Then Select Option 2 (Reset Pin)
  • Select Option 1 (Self Pin Reset)
  • Select Option 1 (Add Recovery Contact) A temporary pin will be sent to the number you added as Recovery Contact
  • Now enter the temporary password sent to you
  • Input the four-digit numbers you wish as your new pin and repeat

Note: You cannot use the same pin code twice;

How To Register Mobile Money Pin Recovery Number

  • Dial *170# and select Option 6 (My Wallet)
  • Select Option 5 (Change & Reset Pin)
  • Select Option 2 (Reset Pin)
  • Select Option 1 (Self Pin Reset)
  • Select Option 1 (Add Recovery Contact)
  • Enter any of your mobile phone number it could be any network, but make sure the number is active and not the same number you are resetting your pin on.
  • Enter your current Mobile Money account pin to confirm
  • An OTP (One Time Password) will be sent to the number you entered so check the other number to confirm the OTP code.

The above guidelines provided is a way to help you perform a self-pin reset without you contacting the MTN customer care number or visiting the MTN office. If you have any question regarding this post or suggestions, you can leave a comment on the comment section below and I will get to you in no time.

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2 replies on “How to Recover MTN Mobile Money Pin in Ghana”

  • Abdul Salam Sualah
    at 2:50 pm

    Please help me reset my mobile money pin
    When I enter the recovery number and the option came enter current mobile money pin. I entered but it says it wrong

    • Kojo
      at 11:35 am

      Try again, and if that doesn’t work, go to the nearest MTN center.